Custom fields allow you to store extra information about contacts, properties, appraisals and contracts.
For example, you could store a contacts birthday, or the water rights for a property, or the condition of a house in an appraisal.
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How to add a custom field
Using custom fields in email, letter and SMS templates
Once you have setup custom fields, you can use them in templates. When you are adding or editing a template, the custom fields will show up the same as any other field.