How to merge contacts

Sometimes you have duplicate contacts in your database and you need to merge them. To merge contacts, follow these steps:

1. Go to the duplicate contact - this is the contact that has least information or it might have information in it

2. Click on "Merge this contact" (see screenshot below)

3. A new box will appear asking you to find the winning contact - the winning contact is the one that you will keep in your database (see screenshot below)

4. Once you've selected the new contact, click "Merge these people" and the records will be merged. Any information that is in the losing contact that is not already in the winning contact will be transferred to the winning contact.

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